Driver：Touch Panel Driver
End User License Agreement
BY DOWNLOADING AND/OR INSTALLING THE SOFTWARE YOU ARE AGREEING TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT, INCLUDING THIS SOFTWARE PRODUCT LICENSE AND LIMITED WARRANTY.
IMPORTANT READ CAREFULLY: This GeneralTouch Technology Co., Ltd. End-User License Agreement is a legal agreement between you (either an individual or a single entity) and GeneralTouch Technology Co., Ltd. for the software portion of this GeneralTouch Technology Co., Ltd. The touchscreen and controller or touch monitor, which includes the accompanying computer software, printed materials and any 'online' or electronic documentation ('SOFTWARE'). By installing, copying or otherwise using the SOFTWARE, you agree to be bound by the terms of this Agreement. User must accept the terms of this agreement when prompted, in order to complete download and/or installation of the software.
UPDD V6 driver is available for MacOS 10.8 and above. It supports legacy serial and non-HID USB devices as well as modern HID USB devices. When using a multi-touch touch screen it supports full multi-touch gestures, mimicking the functionality of a multi-touch trackpad or magic mouse. UPDD V5 is still available for Mac OS X 10.6 and 10.7.
- The package provides the installation files for Microsoft USB Input Device Driver version 10.0.4. If the driver is already installed on your system, updating (overwrite-installing) may.
- Go to 'Control Panel' and then 'Device Manager'. Select the 'Monitors' section and right click on your monitor. Check the information for the touch screen and make sure it is 'enabled'. Repeat step 4, but instead choose 'Update driver software' from the right-click menu.
GeneralTouch Technology Co.,Ltd holds the copyright of the touch panel driver.
EIZO's End User License Agreement and support for the Software and limitation of liability
- End user license agreement and Software operation confirmation
(1) The Driver Software or its utility which you, the end user, are going to download from this site and install (hereinafter the 'Software') shall be used only on your own responsibility and before you use the Software, please read carefully the end user license agreement offered by the licensors. The end user license agreement will be displayed at the time you start to download or install the Software.
(2) EIZO Corporation (hereinafter 'EIZO') hereby informs you of the possibility of trouble occurring which might be caused by using the Software in combination with some operating software, applications or other computer environment you may use. Before starting to use the Software, conducting the operation confirmation of the Software in your computer environment is highly recommended.
(3) EIZO has confirmed that the Software works with applicable EIZO's products (hereinafter the 'Operation Confirmation'). This Operation Confirmation has only been conducted with the particular operating system environment designated in the user's manual of EIZO's products.
Please note that although the Software will be version updated and the updated Software will be released from time to time by the Touch Panel manufacturers, the version of the Software EIZO has conducted the Operation Confirmation is limited to the Software which you can download from EIZO's website. In case you use a Software version which EIZO does not provide at EIZO's website, such Software shall be used at your sole risk and EIZO disclaims any responsibilities relating to such Software. - EIZO's support for the Software and limitation of liability
(1) EIZO has no liability for any damages, including but not limited to, the system corruption, data missing occurred from downloading or installing of the Software. Backing-up all systems and data in your using computer environment before downloading or installing the Software is highly recommended.
(2) As EIZO's technical support for the Software, EIZO accepts your inquiries relating to troubles arising from the Software. EIZO will respond to your inquiries with information about the causes, such as bugs in the Software, or about the means of fixing the trouble as long as EIZO obtained in its research for the trouble. This support is available only when you use the Software under the operating system environment described above 1. (3).
(3) All the responsibility EIZO undertakes in connection with the Software is limited only to the technical support described above in 2. (2). In no event shall EIZO be liable for direct, indirect, special, incidental or consequential damages (including, without limitation, any cost incurred to solve the trouble, loss of business profit, business interruption, any claim for damage made from third parties or any other special damage) arising out of the use or inability to use the Software or in any connection with the Software.
I agree to the above license terms.
| Applicable products | OSes | Version | Size | Download |
|---|---|---|---|---|
| T1721 | Windows 7 (32-bit) Windows 7 (64-bit) Windows Vista (32-bit) Windows XP (32-bit) | 4.2.2.0 (GenTouch Software) | 6.26 MB |
Someone may reported that after upgrading to Windows 10 or reinstalling the Windows 10 system, the HID-Compliant Touch Screen is missing in device manager. When expand Human Interface Devices, there are nothing related HID touch screen. So your Touch screen is stopped working.
Solutions:
What is HID-Compliant Devices?
The abbreviation for Human Interface Device is HID. And in computer, the HID means USB-HID. It is usually a human input or output device such as USB-HID TouchPad, USB Pen, USB keyboard, USB mouse, etc.
As an input or output device, when you plug a device to the computer, the low right corner will pops a message “A HID-Compliant device has been recognized“. If not, it means, your device cannot be recognized or not working on Windows 10. Such as Touch Screen which is talked about in this article. So how to solve it? Following the next solutions.
Related: HID-Compliant Mouse Not Working on Windows 10
Solution 1: Show All Devices
If the HID-Compliant Touch Screen disappeared in device manager, maybe it is only hidden. So try to view all devices at first.
Follow this path: Device Manager > View > Show Hidden Devices to see if this devices appears or not.
If not, go ahead to fix it by other solutions.
Solution 2: Troubleshoot HID-Compliant Touch Screen
Using troubleshooting to fix the basic devices error will be the first choice. It is easy to operate and detect & fix the problem fast.
1. Goes to Start Menu > Settings > Update & Security.
2. In troubleshoot tab, find Hardware Devices and Run the troubleshooter.
After that, the troubleshooter system tool will start scan the hardware issue including touch screen missing problem and then fix it automatically.
Solution 3: Update HID-Compliant Touch Screen Driver
Installing the missing driver for HID-Compliant touch screen can fix the problem. Here are two ways you can do: use the manually way and automatically way.
Manual way: Because the touch screen is used in the laptop, so its driver will be easy. Goes to the laptop manufacturers’ download center to download the suitable driver manually and install the driver step by step.
Automatic Way: If you do not know or cannot find it by yourself, you can use this easier way. Here you can use Driver Booster to help you.
Driver Booster will scan all the hardware devices and its drivers, then remind you how many drivers are missing, how many drivers are outdated and how many drivers are up-to-date.
Install Driver For Usb Device
1. Download, install and run Driver Booster on your laptop.
2. All you need do is follow these steps: Scan > Update or Update Now.
After using the above two ways to update your HID-Compliant Touch Screen driver, you will find this device listed in human interface devices.
Solution 4: Check Windows Update
Checking Windows update can update can be a way to fix this issue. Because Windows update will update all the drivers including touch screen drivers and its related drivers such as chipset driver. Because someone reported that update the Intel chipset driver can be helpful.
Touch Usb Devices Drivers
1. Type Windows update in search box to enter the update window.
Touch Usb Devices Driver Adapter
2. In Windows update, click Check for updates.
After that, Windows system will automatically download and install all the updates of course including update the HID-Compliant touch screen driver.
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